Customer Service

If you have any queries or questions please email: info@roseberyfabrics.com Our customer services team are available to assist you via email. Emails ensure that we have central records of information provided which enables the customer services team to assist for future reference.

Fabric Details and Descriptions

Each product page includes information about the fabric: units of measure, colour, type, suitability. It is our priority for all fabrics to be cut continuous, but do not guarantee all quantities will be supplied in one continuous length. There may be an exception to this, either when large quantities are ordered from a single product line, or the stock availability may be in several pieces. In either of these cases one of the customer services team will always contact you to ensure you are satisfied with the lengths available for your project. Fabric medium and heavy weight fabrics are generally used for home décor. Fabric weights are given in each item description.

Design sizes are given on each item description. This will give an idea of the scaling and size of the design print. All fabric types are susceptible to shrinkage and fading. Whilst some of the fabrics are always available for immediate shipping, others have varying lead times. If by chance any of your fabrics are not available from our suppliers we will offer you the opportunity to choose an alternative fabric of equal value, or refund that item and send the rest of your order (where applicable).

Colours may vary from those shown on your computer screen. Every care has been taken to provide accurate photographs of our products but as some computer screens may vary in colour and contrast, variations may occur. If unsure, most fabrics are available as swatches. We have made every effort to display as accurately as possible the colours of our products that appear on the website. As the actual colours you see depend on your computer monitor, however, we cannot guarantee that your monitor’s display of any colour will be accurate.

Cancellation of Order

Once an order has been placed it cannot be cancelled as all orders are processed and prepared shortly after they have been received.

Payment Methods

All prices are in AUD. Square is our preferred transaction service provider. It is a secure payment method as it will accept the following methods for payment on our behalf: Visa Card, MasterCard, Amex and Paypal.

Shipping and Delivery

roseberyfabrics.com.au offers registered shipping for domestic and international orders. We predominantly use Australia Post eParcel to deliver within Australia, however various carriers are engaged to deliver fabric provided on rolls. Your order will be dispatched within approximately 1 to 2 working days after payment has been confirmed. Special orders and pre-ordered fabrics will be dispatched upon arrival from our suppliers; expected delivery information is provided at time of order placement. Orders to Western Australian and Northern Territory: Your order may take an additional 7 working days to arrive once shipped. Should you provide us with the incorrect address or contact information we accept no responsibility for your order. Please provide an address for delivery rather than a Post Office box

International Orders

We do ship internationally but only to select countries directly via the online store. If we ship to your country it will show in the drop down box when you try and register at checkout. Shipping is quoted based on your order quantity and weight of items. Where a country is not listed , please enquire by email for assistance to request a quotation for consideration and approval for payment and shipping. Prices are listed in AUD and exclusive of Australian GST. Shipping costs are calculated according to the weight of the parcels. Limitations are placed on the size of the parcel that can be shipped. The maximum length via Australia Post is 105cm. This means in most cases the fabric will need to be folded to be shipped.

Please note we will fold the fabric with the least number of folds as is possible. Vinyl type fabrics will be folded in the same manner for shipping. We recommend unfolding these on arrival and initially rolling them to allow the creases to unfold. It is also recommended to lay the fabric flat in the sun to assist with the removal of creases. A separate estimate can be provided for fabric to be supplied on a roll. The cost of this can be provided for your consideration and invoiced separately for payment. Please check your local customs and duties charges and exemptions related to personal use. We are not responsible for any duties or taxes incurred from international purchases

Returns Policy

At roseberyfabrics.com.au we take time to prepare your order with care. All orders are carefully checked and cut before they are sent to ensure your goods arrive as have been ordered. If you believe your item is incorrect, damaged or faulty you must notify us by email to info@roseberyfabrics.com.au within 5 days of receipt of goods. Once we have received the

Privacy Policy

roseberyfabrics.com.au will never share your personal information with a third party. Any information we collect from you will be used to process your order only.

Our Google Reviews
Rosebery Fabrics
4.9
Based on 94 reviews
powered by Google
AlwaySaWayAlwaySaWay
00:45 17 Nov 23
I had a few questions regarding the care required for the Sunbrella Burgundy fabric I have and the 10 year warranty on the fabric. I wasn't sure how to best care for my Bimini that uses the same Fabric. We spoke for a few seconds with that online chat app. I really don’t like those. However, Lee immediately called me to have a chat. I can’t even begin to explain what that means vs. typing War and Peace vs. a much more professional and personalised call. Lee was very friendly, professional, articulate and very honest and upfront. Providing me with relevant logical advice. No catches. That works for me every time. Why wouldn’t it? Bottom line. I have zero hesitation dealing with these guys going forward. Trust is earn’t, not freely given. I have no doubt Lee (and his team) will offer the same level of professional personal care that he offered me.
Rick ScaveraRick Scavera
01:34 08 Nov 23
Andrew CampbellAndrew Campbell
03:39 31 Oct 23
I found them online and am so happy that I did. I bought some canvas to rebuild my awning. Friendly staff and great service. I can't recommend them highly enough.Andrew C.
J NoaJ Noa
00:28 31 Oct 23
I couldn’t recommend Lee and the guys at Roseberry fabrics enough. A wide range of material for all your upholstery needs and the know how to get even the biggest novices such as myself on track.Will be returning for all my fabric needs
A wonderful supplier of ours! Very helpful and always quality products!
Peter WilsonPeter Wilson
08:42 12 Oct 23
These guys were recommended to me, OMG I can see why! Amazing service and speed of delivery. I was also looking for some eyelets and following a quick phone call they were added to my canvas. Many thanks!
jeff harrisjeff harris
07:28 20 Sep 23
Thomas BarlowThomas Barlow
06:51 29 Aug 23
After seeing the positive reviews, I emailed through an enquiry for some fabric I was looking for, and the response I got back was “try Etsy”
Thomas AtkinsonThomas Atkinson
04:18 11 Aug 23
Unbeatable
Roslyn HartensteinRoslyn Hartenstein
08:31 27 Jul 23
Great range of upholstery fabrics and wonderful service. Can highly recommend.Very happy with our purchase.
Natalie LabNatalie Lab
04:54 15 Jul 23
Thank you Lee for your time over the phone today. I was enquiring about a fabric and Lee was able to provide me with excellent advice and care instructions. Very knowledgeable!
Taylah HasaballahTaylah Hasaballah
07:06 07 Jul 23
Great selection of fabrics and very knowledgeable
jeanette van den Hurkjeanette van den Hurk
10:37 30 Jun 23
Thanks for having the fabric I needed. Service with a smile, competitive pricing. Very happy customer.
Bec “Bec”Bec “Bec”
06:24 22 Jun 23
I called into Rosebery Fabrics yesterday on a whim, looking for a particular Warwick fabric to recover some chairs. The item wasn't in stock but the friendly people at Rosebery Fabrics placed an order for me and arranged to have it delivered straight to my home - super helpful. I also found a gorgeous fabric in stock and can't wait to make some fabulous cushions. Next time I'm in the neighbourhood, I'll be calling in to getsome more fabric. Highly recommend a visit if you're looking for high quality fabrics and great customer service!
David CooperDavid Cooper
03:09 21 Jun 23
Great selection of materials and very helpful advice.Replaced the boom cover and very happy with the result.
Kikelomo AbegundeKikelomo Abegunde
09:10 01 Jun 20
Short review: Lee is competitively priced, a consummate professional, excellent in communicating, and offers an incredible turnaround time.Long review: I initially came across Rosebery Fabrics when I was looking to have a vintage chaise lounge recovered, and I could not possibly be more pleased nor any happier with the product Lee produced.I turned up to Lee's shop in Surry Hills, showed him a photo of my lounge and a general idea of what I wanted. He met every level of criteria that I needed when looking for an upholsterer, someone who is diligent about their craft, knowledgeable about fabrics and suppliers, and who can consult based on the client's preferences and personality.With his guidance, I had an abundance of fabric samples to choose from, he communicated with me throughout the process, and turned around a pretty complex piece in record time. I'm really happy and I love my lounge to bits
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