Refund policy

Returns & Refund Policy

At Rosebery Fabrics, we take great care in preparing every order. All fabrics are carefully checked and measured before being cut and dispatched to ensure you receive exactly what you ordered.

Incorrect, Damaged or Faulty Goods

If you believe your order is incorrect, damaged or faulty, you must notify us by email at info@roseberyfabrics.com.au within 5 days of receiving your goods.

Once we receive your notification, we may request that the goods be returned to us so we can inspect them for faults, damage or incorrect measurements. If the product is confirmed to be faulty, damaged or incorrectly supplied, we will, where appropriate, arrange a replacement or provide a full refund.

Cut Fabric

Once fabric has been cut, we do not accept returns or provide refunds. Please ensure you have carefully checked your measurements and fabric requirements before placing your order.

Fabric Colour

Please note that we do not offer refunds or exchanges due to colour preference or differences in colour expectations. Colours can vary depending on your screen, device settings, lighting and photography.

If you are unsure about the colour of a fabric, we strongly recommend requesting a fabric sample before placing your order. This allows you to view the actual fabric and colour before purchasing.

By placing an order, you acknowledge and accept this Returns & Refund Policy.